When the earliest universities have been established, teaching has been built upon a strong model that follows the scholar-practitioner model. This model was essentially enriching students through face-to-face experience. The set of interactions between scholars and students were critical, because students often needed to get confirmed to get the answers of their question individually. Over time, the participation of students gained a vital role since it started shaping the entire learning experience of those participants.

Not soon after, large classrooms were available, as the material taught remained rather stable and the interaction between the professor and students got lighter. However, students were able to get the answers by discussing with each other. As a result, the social interaction among peers replaced the old model. With the increasing frequency of course delivery through large classrooms brought the idea of online education, since professors have already changed their role from educators to content providers. So, there was no reason to provide the same content through online education. However, this time, there were no other people involved in the learning experience. Online learning is structured to promote self-learning. One of the major disadvantages of this, if you a self-learner, and you learn something incorrectly, it is hard to realize the fact that the material is not correctly decoded. Moreover, students often feel the lack of confidence, as there is no one to ask for help either. This also becomes a major issue for online learning providers, because the engagement rates decline while cheating rates go up.

In order to fix the problem, there is a great need to understand the learning experience of students and the entire human learning process. If not, online learning would become a fruitless experience for students, while it alienate a huge number of teachers who could help in face-to-face environment but lack the technological skills to deliver online courses.